Interviewing
Interviewing
Interviews are your final opportunity to convey your skills and experience to an employer. It is important to prepare in advance in order to present the most thoughtful and polished version of yourself. Think of this not as a passive situation where you’ll react to whatever is asked, but a chance for you to share examples and stories that demonstrate your qualifications.
Meet with an Advisor
We offer personalized support in 1:1 in-person or virtual appointments to help students explore career opportunities, practice interview skills, and achieve their goals.
- Career and internship advising.
- Resume, cover letter, and application support.
- Interview preparation and mock interviews.
- Job search, networking, and career exploration resources.
Big Interview
Big Interview is an online interview preparation platform that can help you build confidence through mock interviews, personalized feedback, and practice questions tailored to specific industries and roles. You can use Big Interview to strengthen your interviewing skills, refine your responses, and prepare for internships, student teaching placements, and full-time career opportunities.
UW-Madison students can sign up for free!
Interview Preparation
Know Yourself
To do well in an interview, you should be able to clearly explain your education, experience, skills, and strengths. This helps employers understand why you are a strong candidate for the role and whether you would be successful in the position. It’s also important to know what you’re looking for in a job so you can ask thoughtful questions and decide if the opportunity is a good fit for you.
Know the Position
Review the job description. It contains key information about the role and can help you prepare for interview questions about the position’s responsibilities and required skills. Think about what you’d like to learn beyond what’s listed in the description so you can come prepared with questions that help you better understand the role and organization.
Know the Employer
Collect as much information as you can about the employer from:
- People who work in the field (family, friends, professors, other connections)
- Content from their website
- Information from outside resources like Glassdoor, LinkedIn, or Handshake
Here are some things to look for:
- Positions and career paths (how could you move up?)
- Organization history and structure
- Salary ranges and management styles
- Work environment, culture, and mission
- Future plans and goals
Interview Formats
Interviews can look different depending on the position, field, or stage in the interview process.
Below are some explanations of the different interview formats and some tips to prepare:
What it entails: Asynchronous interviews, also known as one-way or pre-recorded interviews, involve candidates recording their responses to predetermined questions without real-time interaction with an interviewer.
How to prepare:
- Test your recording equipment and ensure a quiet environment.
- Review the questions and practice your responses.
- Maintain a conversational tone in your recorded answers.
- Dress professionally as you would for a traditional interview.
- Check for technical issues before submitting your responses.
What it entails: Virtual interviews are conducted remotely through video conferencing platforms like Zoom or Microsoft Teams.
How to prepare:
- Test your technology and internet connection beforehand.
- Choose a quiet, well-lit space for the interview.
- Dress professionally, even if only the top half is visible.
- Maintain eye contact by looking into the camera.
- Minimize distractions in your environment.
What it entails: Screening interviews are often the initial phase of the hiring process. They are conducted to assess basic qualifications and suitability for the position. They are often shorter than final-round interviews.
How to prepare:
- Know your resume well and be ready to discuss your experiences.
- Highlight relevant skills and achievements.
- Research common questions for the specific industry.
- Showcase enthusiasm and interest in the role.
- Be prepared for behavioral questions.
What it entails: Final-round interviews typically involve meeting with senior leaders in the organization or multiple team members. They aim to make the final decision on the candidate.
How to prepare:
- Review previous interview feedback.
- Be ready to discuss in-depth details about your experiences.
- Showcase your understanding of the company culture.
- Prepare for more complex and scenario-based questions.
- Emphasize how your skills align with the company’s goals.
What it entails: Group interviews involve multiple candidates being assessed simultaneously, often through group activities or discussions.
How to prepare:
- Be a good collaborator while showcasing individual strengths.
- Listen actively to others and contribute thoughtfully.
- Maintain a balance between assertiveness and collaboration.
- Showcase leadership skills if the opportunity arises.
- Stay positive and engaged throughout.
What it entails: Phone interviews involve employers calling to do a pre-screening before offering a second interview.
How to prepare:
- Make sure your phone is not on silent so you hear the call.
- Choose a quiet, non-distracting pace.
- Smile when you can – they might not be able to see you, but when you can offer a warm or excited tone, they will be able to hear your enthusiasm for the role.
- Dress professionally if you think it will put you in the right headspace to be confident when answering!
- Be careful not to cut off the interviewer. It can be more challenging in a phone interview to tell when the other person is done talking.
- Make sure your voicemail is set up and is appropriate, in case you miss the call and need to call back.
Interview Questions and Strategies
There are many questions that could be asked during an interview, here are some of the most common ones and some strategies to help frame your answers:
See our page on Common Interview Questions for more!
Most interviews will start with this or some similar wording of it. It’s beneficial for you to have an answer prepared, since it will help you begin the interview feeling prepared. But what do you say to this? Where do you start and what should you include? You can structure your response using the Present, Past, Future model below to keep it concise and detailed.
Present: where are you now? | Past: Where have you been? | Future: Where are you going? |
| Consider your major, current job(s), projects, activities, etc. | Consider your past activities, jobs, experiences that have led here | Consider your career interests, goals, and aspirations. |
Example: I’m currently studying Education Studies at UW-Madison and work part-time as a research assistant. I’ve completed an internship with a local state representative and was able to support their work on education policy. This helped me realize that I would like to work in government, where I can do work that promotes equitable opportunity for all students in our educational systems.
Interviewers want to hear about your experience and many questions will ask you to tell them a story about when you’ve previously used a skill that is important to this position. Some common behavior questions like these include:
- Tell me about a time when you worked with a difficult colleague.
- Describe a situation where you had to manage multiple priorities at the same time.
- How have you handled a situation where you had to make a difficult decision at work?
To answer these questions, we recommend using the STAR method to keep your response focused and concise.
The STAR Method is:
- Situation: Describe the context or situation you were in.
- Task: Explain the specific task or goal you needed to accomplish.
- Action: Outline the actions you took to address the situation or task.
- Result: Summarize the outcome of your actions and any lessons learned.
There are things that employers in the United States are not legally allowed to ask you in an interview. It’s important to know your rights and that they cannot ask about:
- National Origin/Citizenship
- Marital/Family Status
- Clubs or Social Organizations not relevant to the job
- Disabilities (unless they relate to the ability to perform the job; see Americans with Disabilities Act)
- Age
- Sexual Orientation/Gender
- Personal information (ex. Height and weight)
- Arrest record (unless related to the job)
Questions to Ask the Employer
Usually the final 10-15 minutes of an interview will be a space for you to ask questions. Remember, you are interviewing them too. Try to have at least five prepared before you go into the interview. The best questions are the ones you genuinely want to know and still need clarity on after reviewing the job description.
Here are some examples if you need help getting started
What are the next steps in this hiring process?
What are the opportunities for professional development in your organization?
What do you enjoy about working here?
What are the organization’s goals for the coming year?
How is an employee evaluated in your organization?
How does your organization celebrate the success of its employees?
Try to avoid questions like the following:
Can you tell me about your training program? – This is a bit general and you could likely find this information out online.
What would my starting salary offer be? – You should already have an idea from the job description; salary-talk should generally be discussed once an offer is made.
What does your benefits package include? – This is a very generic question; there are a few exceptions to asking about benefits, but generally you can find this information elsewhere or wait until an offer is made.
Closed ended questions – yes or no questions
Interview Tips
- Know the Details: location, length and number of interviews, type of interview (one-on-one, panel, in-person, virtual), and try to arrive 10-15 minutes early to get settled in an counter any possible challenges (parking, traffic, etc.) that may surprise you.
- Dress Appropriately: It’s better to be overdressed rather than underdressed. Wear clothing that is appropriate for the organization for which you are interviewing so that you can convey an image of professionalism and confidence. However, don’t compromise your identity through your clothing or how you present yourself; be authentic and be yourself. Here are some visual examples.
- Body Language Matters: Maintain appropriate eye contact during the interview. Make sure you are sitting up straight, but you don’t have to be stiff.
- Be a Good Listener: Answer the questions they are asking; if you’re unsure of what was asked, it’s okay to ask to clarify or rephrase it again in other words. If you are caught off guard for an answer, pause and think – you don’t have to answer immediately. Think of the interview as a conversation.
- Bring the Essentials: notepad, pen, copy of application materials (resume and cover letter)
After the Interview
Reflect on Your Experience
What went well? What could have gone better? If you can, write your thoughts down soon after your interview has ended so that you can review it later. This way you can use this experience to prepare for the next interview.
Withdraw if Necessary
If you are no longer interested in the position, it is a professional courtesy to inform the employer of your decision to withdraw from the process. This can be done in a quick email to the contact person thanking them for their time and opportunity.
Write a Thank-you Email
Following up with a quick email or handwritten note is never a bad practice. Doing so can help reaffirm your interest, qualifications, and relationship-building skills. It’s best to do this within a day of your interview.